A detailed comparison to Covenant’s existing app.Covenant’s relationship with Bit-Wizards began in 2009 when the development team at Bit-Wizards built the Accra Time App for Covenant.Ĭovenant requested that Bit-Wizards evaluate the white label app service that they were considering and compare it to the cost and functionality that a custom app would provide.īit-Wizards’ evaluation of the white label app service included: At this point, Covenant came to Bit-Wizards. The CIO decided it was important to get an evaluation to determine if the white label app service would be the right direction for their project. They initially built the app just to “have an app,” it did not feature the necessary functionality or integration that would be beneficial to the growth of their business.Ĭovenant began the search for a “white label” app service to fill the need for their new app project. To achieve these business goals, Covenant realized they would have to invest in technology and grow into a national company while continuing to be innovative in their service offering from a regional and national standpoint.Īt the onset of discussions with Bit-Wizards, Covenant already owned a mobile app, but they had no developer to maintain it and no marketing to support it, and at that point, the app was three years old. All of these requirements would have to include their new brand Covenant Care, which was a change and expansion of services from the original Covenant Hospice branding. To achieve this, Covenant wanted to utilize a technology-driven way to streamline their business within the referral process. As a part of this strategy, Covenant wanted to grow the number of patients they were serving and increase their pool of referring physicians. Covenant Hospice’s President and CEO Jeffery Mislevy took the helm of Covenant Care in 2014, and he set Covenant on a new vision committed to service excellence and growth.
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